Shipping Policy

No matter where you live, REDMAGIC promises to offer you the best shipping options for your location. With our experience of handling deliveries across the world every day, you can rest assured in knowing that your package is in safe hands.

REDMAGIC smartphones and accessories can be shipped to the following locations: 


Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain(except Las Palmas and Santa Cruz de Tenerife), Sweden

REDMAGIC United Kingdom Store (

United Kingdom


Canada, United States(except Alaska, Guam, Hawaii, Puerto Rico, and U.S. Virgin Islands)

REDMAGIC Global Store (

Australia, New Zealand, Kuwait, Saudi Arabia, United Arab Emirates, Chile, Hong Kong SAR, Macao SAR, Indonesia, Israel, Philippines, Egypt, Paraguay

REDMAGIC Singapore Store (


REDMAGIC Mexico Store (


REDMAGIC Brazil Store (



    About Customs For Singapore Store Purchases

    Tax is not included in the price, but we will collect tax in advance, so as to provide a better purchasing experience for our customers. The products will be shipped under DDP terms. This means we, the seller, shall assume all of the risks, responsibilities, and costs associated with transporting goods until the buyer receives or transfers them at the destination port. You will need to cooperate with the courier for local import declaration and make a payment of duty/tax if necessary. As a result, extra costs beyond port-of-entry may be incurred upon receipt of your REDMAGIC smartphone.

    Important note: If the buyer does not cooperate with customs clearance or refuses to accept the package and the package is returned, the additional costs incurred, including the taxes and fees that have been incurred, and the return flow fee, will be borne by the buyer.


    Shipping Details

    Your estimated shipping time depends on your region, please refer to the following information.


    Warehouse: HK Warehouse

    FEDEX (1-2 business day processing time + 37 business days delivery)

    Please note that delivery dates are estimates only but we will choose the best and fast logistic provider for you. Additional charges will be necessary for shipping addresses in remote locations. We are unable to ship to P.O. Box addresses.

    Shipping fee:

    Free Shipping for orders over $500

    $30 SGD will be charged for orders under $499.99 

    AliExpress Store:

    Saudi Arabia, Chile, Peru, Kuwait, Ukraine, United Arab Emirates, New Zealand, Mexico, Bahrain, Austria, Belgium, Luxembourg, Czech Republic, Netherlands, Denmark, Poland, Portugal, Finland, Romania, France, Slovakia, Germany, Slovenia, Greece , Spain, Sweden, Ireland, Hungary, Italy, United Kingdom, Canada, United States, Australia, Singapore, Israel, Indonesia,  Philippines, Malaysia

    About Customs For AliExpress Purchases

    Import duties, taxes and charges are not included in the item price or shipping fees. Customs tax chargers are the buyer's responsibility. We are not responsible for delays by customs.


    Couldn’t Find Your Country?

    If you could not find your country, then that means that REDMAGIC does not ship to your country yet. We thank you for your support and look forward to the time when we can also ship to you.