As a global tech leader, we always try to stay ahead of the curve at REDMAGIC. A big part of that is building a community and actively engaging with the concerns and questions of our fans. To help with this venture, we take the time to go over the top questions we find on Reddit and see how we can help provide solutions and assistance as best we can. These are some of the main questions we’ve recently noticed on our timeline:
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Should I Invest in the Astra 2 or REDMAGIC 12 Pro?
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Will the Global Version of the REDMAGIC 12 Pro Have An Up-to-185Hz Refresh Rate?
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Is the REDMAGIC 12 Pro a Good Choice As Your First Gaming Phone?
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Why Did My Update Add New Apps to My REDMAGIC Device?
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When Is a Good Time to Upgrade to a New REDMAGIC Phone?
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When Will REDMAGIC Restock Devices?
Should I Invest in the Astra 2 or REDMAGIC 12 Pro?
With the imminent launch of the REDMAGIC 12 Pro buzzing in the air, many fans are wondering where they should be investing for a premium experience overall. The Astra 2 gaming tablet made significant waves in the industry and remains a fan-favorite, however, the 12 Pro is now here and that may be leaving you a bit uncertain which way to go, especially for Reddit user u/aaaaaaaaaaaAAAAA99
Now, it’s important to understand that choosing between a REDMAGIC gaming smartphone and a gaming tablet can be a difficult choice when both have merits and advantages that every gamer could use. The Astra 2 sports a Snapdragon 8 Elite Gen 5 and RedCore R4 gaming chip, while the 12 Pro boasts the latest Snapdragon 8 Elite Extreme Gen 6 and R5 gaming chipset.
Both devices come with an up-to-185Hz refresh rate for seamless visuals, however, the wider screen of a tablet is generally the bigger pull for many gamers. The Astra 2 also features an 8,300mAh battery, while the 12 Pro shows off a 8,400mAh capacity. Both devices come fitted with our innovative liquid cooling systems, but the 12 Pro has the advantage of dual-loop cooling.
Ultimately, you need to understand what you’re looking for from your device. Generally, if you’re someone who values portability, agility, and versatility, you should consider choosing a gaming smartphone like the latest 12 Pro. However, if an immersive and expanded display and added comfort mean more to you, the Astra 2 gaming tablet is the better way to go.
Will the Global Version of the REDMAGIC 12 Pro Have An Up-to-185Hz Refresh Rate?
Yes, it will. For u/AccomplishedLeg8104, this was a pressing concern when it came to the new flagship device. Fortunately, we can confirm that the REDMAGIC 12 Pro comes fitted with a full-screen AMOLED display that features slimmer bezels for smoother visuals and a more immersive viewing experience. It also comes with up to 185Hz refresh rate for seamless agility and fluid movement on screen.
While the Redditor also asked about which games this upgraded refresh rate would be compatible with, we cannot yet reveal that until the launch announcement on the 3rd of November at 7 AM EST. But, you can keep your hopes high as we strive to always give our fans the best experience across the board wherever we can.
Is the REDMAGIC 12 Pro a Good Choice As Your First Gaming Phone?
Entering the dedicated gaming phone industry can be a bit dizzying with so many options and so much going on. On Reddit, u/AlexMercer1000 posed the question if the 12 Pro would be the right choice as their first gaming phone, and we’re pretty confident that it would. While every REDMAGIC gaming phone has its merits and benefits for most people, the 12 Pro is the latest flagship to grace our range, which means that it's filled with the latest features and fittings as well.
Getting a headstart in the gaming phone community requires enough performance and power to keep up. The 12 Pro boasts the latest Snapdragon 8 Elite Extreme Gen 6, paired with our upgraded R5 gaming chipset to deliver faster, more efficient, high-performance gaming.
To go further for longer, the device also sports our pioneering dual-loop liquid cooling system, an 8,400mAh battery, and an up-to-185Hz full-screen AMOLED display with slimmer bezels for smoother visuals. So, yes. The 12 Pro is a perfect starting point for your gaming phone journey in a rapidly advancing mobile gaming industry.
Why Did My Update Add New Apps to My REDMAGIC Device?
REDMAGIC updates are meant to upgrade your device’s software, apply security patches, and improve your general user experience. Now, this also comes with new downloaded apps that manufacturers feel users may want. u/Redkurt posted about new apps being added to their REDMAGIC 11 Pro after an update and wanted to know why that happened. Well, you can rest assured that nothing nefarious is going on.
The main reason for these additions is to introduce you to a new ecosystem and variety of innovative apps. It's our job as industry-leaders to predict and analyse usage patterns that allow us to stack your new REDMAGIC device with applications and features that you might find useful, either now or in the future.
These are simply added to elevate your smartphone experience, and can be easily removed if you’re not on board with keeping them around. Simply deactivate or disable any applications you’re not interested in keeping around. You can learn more about this process in our blog article on understanding bloatware and customizing your phone.
When Is a Good Time to Upgrade to a New REDMAGIC Phone?
Getting a new phone can be a big commitment, which is why u/HoffmanUMR took to Reddit to ask when the right time would be to upgrade from their REDMAGIC 9S Pro. Now, the important thing to consider is what you’re looking for from your gaming phone and if those needs are being met by your current phone.
While we always recommend that our fans try to choose their REDMAGIC devices based on the latest releases, we also understand that each of our users have unique needs, different budgets, and varying access to devices in certain areas.
So, while we can firmly state that the latest REDMAGIC launch is always the best time to get your new device, we also encourage our fans to browse our collection of gaming smartphones and see which device speaks to your particular needs and wants. Once you’ve found the best new REDMAGIC device for you, take the plunge and unravel a new world of performance and power.
When Will REDMAGIC Restock Devices?
Now, a common concern for REDMAGIC fans is the frustrating reality that many REDMAGIC devices get sold out very quickly and cannot be purchased until restocks take place. u/Suspicious-Copy-4252 noted that this can be very inconvenient for fans who want to purchase new products.
While we cannot promise that our devices won’t sell out and require restocking again, we can assure you that our team is constantly working to speed up the supply chain and stocking to ensure that products are available whenever you need them to be. We do apologise for any and all frustration that these delays might bring and will try to do better in the future to maintain stock for longer periods where we can.
As always, we greatly appreciate your questions and feedback on our brand, services, and products. We hope that this article has provided actionable and solid solutions for most of your concerns. If you still have any unresolved issues, feel free to contact us directly and reach out to our support team for a quick and friendly response.
