News

Unboxing Lab: Update on votes

Thank you for taking part in our Unboxing Lab. The response has been unbelievable so far.   Unbelievable because we didn’t expect so many players. And unbelievable because some vote tallies raised a few eyebrows on our team — but not in a good way.      During a review of the campaign, we noticed that some participants had exploited...

REDMAGIC 3 Out Now

  Our unbeatable new gaming phone is here.   And it comes at an unbeatable price: The REDMAGIC 3 (8GB+128GB) is just $479 / €479 / £419.   With a built-in turbo fan, capacitive shoulder triggers and a 90hz display, this device brings mobile gaming to the most-advanced level.     Find the full specs here.   SHIPPING   Depending on...

REDMAGIC 3 Global ROM flash instructions

NOTE: Please proceed with caution. We cannot provide additional support should your device run into issues, as our warranty policy does not cover REDMAGIC devices bought from third-party sites.      1. Please back-up your data before attempting to manually install the global ROM, as the process will require a complete wipe of the device. This is because many of the apps built into the...

Now available on Level-up

Important update on customer support

Hey there,   Over the past few days we’ve experienced some issues with our support email provider, and as a result we are temporarily unable to access support@redmagic.gg.   If you’ve tried to reach out to support in the past week, we want you to know that the team is working to resolve the issue and have the account running...

Update on Support, 07/01: Support is back up

Hey there,   As you might be aware, our support email server experienced downtime last week.   The good news is that it's now back up and you are welcome to reach out to support@redmagic.gg should you need assistance for your REDMAGIC device.    Unfortunately, the support team was unable to recover previous support request emails. If you’ve reached out...

REDMAGIC 3S Out Now

Your next gaming beast has landed.  The best chipset from QualcommⓇ. Turbocharged active and liquid cooling. Gaming triggers. And a smooth-as-heck 90HZ display.  Game supreme with the REDMAGIC 3S.  GET IT NOW SHIPPING AND AVAILABILITY    Shipping estimated to start from 10/18/2019.   The REDMAGIC 3S ships to EU countries, UK, US, Canada, Australia, Hong Kong, Indonesia, Israel, Japan, Macau and...

Game Space 2.0: How to Reach Your Gaming Potential

When it comes to gaming, hardware is king. But to bring out the potential of specs like Snapdragon™ 855, a 90hz display and 12GB of RAM is the software — specifically the OS. There's a lot of Stock Android loyalists out there, and for good reason: it’s clean, simple and compact. Others prefer custom Android skins with advanced gaming features...

REDMAGIC 3 V210/V116: Manual Software Update Instructions

NOTE: Please check whether your device is already up to date before attempting to manually update.    This can be done by heading to 'Settings' > 'System' > 'About phone' and check the 'Build number'. It should read 'V210' for the European model or 'V116' for the North America model.   Please proceed with caution. If you run into any problems, reach out to support@redmagic.gg.   ...