News

REDMAGIC 3 Global ROM flash instructions

NOTE: Please proceed with caution. We cannot provide additional support should your device run into issues, as our warranty policy does not cover REDMAGIC devices bought from third-party sites.      1. Please back-up your data before attempting to manually install the global ROM, as the process will require a complete wipe of the device. This is because many of the apps built into the...

Now available on Level-up

Important update on customer support

Hey there,   Over the past few days we’ve experienced some issues with our support email provider, and as a result we are temporarily unable to access support@redmagic.gg.   If you’ve tried to reach out to support in the past week, we want you to know that the team is working to resolve the issue and have the account running...

Update on Support, 07/01: Support is back up

Hey there,   As you might be aware, our support email server experienced downtime last week.   The good news is that it's now back up and you are welcome to reach out to support@redmagic.gg should you need assistance for your REDMAGIC device.    Unfortunately, the support team was unable to recover previous support request emails. If you’ve reached out...

REDMAGIC 3S Out Now

Your next gaming beast has landed.  The best chipset from QualcommⓇ. Turbocharged active and liquid cooling. Gaming triggers. And a smooth-as-heck 90HZ display.  Game supreme with the REDMAGIC 3S.  GET IT NOW SHIPPING AND AVAILABILITY    Shipping estimated to start from 10/18/2019.   The REDMAGIC 3S ships to EU countries, UK, US, Canada, Australia, Hong Kong, Indonesia, Israel, Japan, Macau and...

Game Space 2.0: How to Reach Your Gaming Potential

When it comes to gaming, hardware is king. But to bring out the potential of specs like Snapdragon™ 855, a 90hz display and 12GB of RAM is the software — specifically the OS. There's a lot of Stock Android loyalists out there, and for good reason: it’s clean, simple and compact. Others prefer custom Android skins with advanced gaming features...

REDMAGIC 3 V210/V116: Manual Software Update Instructions

NOTE: Please check whether your device is already up to date before attempting to manually update.    This can be done by heading to 'Settings' > 'System' > 'About phone' and check the 'Build number'. It should read 'V210' for the European model or 'V116' for the North America model.   Please proceed with caution. If you run into any problems, reach out to support@redmagic.gg.   ...

REDMAGIC Leveled Up: What’s in Your Software Update

Hey teammate, Welcome to REDMAGIC Leveled Up, the lowdown on what’s in your software update.  Since the REDMAGIC 3’s launch, we’ve gotten feedback from the community on how to make our unbeatable gaming phone, well, even more unbeatable.  You spoke. We listened. So here’s what’s in store with V210/V116:   Screen Recording With In-screen Audio Recording    t’s been stupidly...

REDMAGIC Leveled Up: What’s in Your REDMAGIC Mars Software Update (10/18)

Hey teammate, Welcome to REDMAGIC Leveled Up, the lowdown on what’s in your software update. In this edition we're throwing it back to the REDMAGIC Mars with update V204/V111.   Finger Sensor Trigger Sure, two touch-sensitive game triggers are great. But three? That’s the magic number. Along with the Mars’ shoulder triggers, finger sensor is mappable as an extra action in...